Problem with Emerald email alerts
From Emerald’s Customer Service announcement:
“The following services were recently affected by some technical problems:
– Saved search alerts
– ToC (Table of Contents) alerts
– Weekly digest.
We identified the following issues:
– The alerting service duplicated the number of alerts that recipients received in their inbox
– Some content was out-of-date/incorrect.
Emerald Group Publishing Limited would like to apologize for any inconvenience that this may have caused.
To ensure that these problems do not continue we will be suspending all services until further notice. We are currently working on these problems with an aim to resolve them as soon as possible.”